{"id":1753,"date":"2015-12-02T10:34:15","date_gmt":"2015-12-02T10:34:15","guid":{"rendered":"http:\/\/kuller.ee\/juhtum-saadetisega\/"},"modified":"2026-05-05T09:26:04","modified_gmt":"2026-05-05T09:26:04","slug":"a-case-with-a-shipment","status":"publish","type":"page","link":"https:\/\/kuller.ee\/en\/a-case-with-a-shipment\/","title":{"rendered":"A case with a shipment"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1550841724004{margin-top: 50px !important;margin-bottom: 80px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;A case with a shipment&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]Complaints and claims related to delay, loss or damage to the parcel shall be submitted within 7 days. All parcels are protected by carrier liability insurance, and loss events are compensated in accordance with the CMR Convention and the Law of Obligations Act.[\/vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1891-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1891\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1753#wpcf7-f1891-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1891\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1891-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"juhtum_saadetisega\">\n\t<div class=\"row\">\n\t\t<div class=\"col-lg-6 col-md-6 col-sm-6 col-xs-12\">\n\t\t\t<p><span class=\"vormipealkiri\">Select the case<\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"juhtum\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"juhtum\"><option value=\"Delay\">Delay<\/option><option value=\"Damage\">Damage<\/option><option value=\"Loss\">Loss<\/option><option value=\"Muu\">Muu<\/option><\/select><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-lg-6 col-md-6 col-sm-6 col-xs-12\">\n\t\t\t<p><span class=\"vormipealkiri\">Order\/shipment number <\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"ordernr\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Order number\" value=\"\" type=\"text\" name=\"ordernr\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n\t\t\t<p><span class=\"vormipealkiri\">A more detailed description of the case <\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"info\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Additional information\" name=\"info\"><\/textarea><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-lg-6 col-md-6 col-sm-6 col-xs-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First and Last name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-lg-6 col-md-6 col-sm-6 col-xs-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company\" value=\"\" type=\"text\" name=\"company\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"phone\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n\t\t\t<p><span class=\"vormipealkiri\">Add files <\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fail1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"fail1\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fail2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\"audio\/*,video\/*,image\/*\" aria-invalid=\"false\" type=\"file\" name=\"fail2\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"col-lg-12 col-md-12 col-sm-12 col-xs-12\">\n\t\t\t<div class=\"input-group\">\n\t\t\t\t<p><button class=\"button size-sm fullwidth white-text theme-wpcf7-submit\">Send <i class=\"stm-arrow-next\"><\/i><\/button>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1550841724004{margin-top: 50px !important;margin-bottom: 80px !important;}&#8221;][vc_column][vc_custom_heading text=&#8221;A case with a shipment&#8221; font_container=&#8221;tag:h3|text_align:left&#8221; use_theme_fonts=&#8221;yes&#8221;][vc_column_text]Complaints and claims related to delay, loss or damage to the parcel shall be submitted within 7 days. All parcels are&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1753","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Damaged or Lost Shipment \u2013 Filing a Claim | Jet Express<\/title>\n<meta name=\"description\" content=\"Something happened with your shipment? File a claim with Jet Express and we will resolve the situation quickly. 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